Customer Service Keywords for Your Resume

Customer Service Keywords for Your Resume Customer Service Keywords for Your Resume If youre a job seeker or career changer interested in seeing how you compare to your competition, consider browsing through resume examples. Seeing the resumes of people in roles similar to the ones youre after can provide you with insight about the strengths and weaknesses of your own resume.You might find some skills you should brush up on, tools and technologies you could learn, or accomplishments to strive for. You might be inspired to find a way to sell yourself as ready for the next step. Resume examples can be a perfect launching point for a job search.All that said, dont forget that an individual job posting is your primary source when filling out an application. You can demonstrate your ability to fulfill an employers needs by echoing relevant keywords from the job listing. Using the right resume keywords can get your resume noticednot just by an applicant tracking system, but ultimately by a human who can offer you an interview.Resume examples can definitely be useful, but consider them a secondary source.The word cloud above was generated using the text from a dozen customer tafelgeschirr job postings. The larger the word, the more times it appeared throughout the posts.Customer service resume keywordsAccountAnsweringClientCommunicationComputerCustomerDatabaseDetailGuestOrganizedManageOfficeOrganizedPhonesRequestsSchedulingServiceSolutionsTeamTrainingVerbalPeople and organizationTo succeed in customer service, you need the foresight to help solve problems for people, and the organization and innovation skills to not only keep things running smoothly, but to spot opportunities for streamlining and simplifying. You also, of course, need people skills. (And remember- it is possible to highlightsoft skills on your resume.)Targeting your resume keywords for customer serviceCheck out Jobscans list of the top 500 resume keywords.To personalize your keywords for the job, tryJ obscans skills comparison tool. Just upload your resume and paste in a job description to see which resume keywords youre missing (among many other resume checks).

Lab Technician - Career Information

Lab Technician - Career InformationLab Technician - Career InformationA lab technician collects and processes specimens, including skin and bodily fluid samples, from patients in a hospital or private medical diagnostic laboratory. He or she works under a laboratory technologistssupervision using procedures that helpmedical professionals diagnose diseases and,subsequently, plan treatments and ascertain their effectiveness. An alternative title for this career is medical laboratory technician. Quick Facts Employers include hospitals, medical and diagnostic laboratories and physicians offices. Most jobs are full time and, depending on when facilities are open, may include weekends, evenings and holidays. Workplace Problems Lab technicians come into contact with infectious specimens and toxic chemicals they must take the proper precautions, including wearing protective clothing and eyewear, to decrease their risk of exposure to these dangerous substances.They spend a lot of time on their feet. How to Become a Lab Technician To work in this occupation, you can complete an associate degree program in clinical laboratory science at a community college. This will take approximately two years. Alternatively, you can earn a one-year certificate from a hospital or a vocational or technical school. The Armed Forcesalso offertraining for lab technicians. Some states may require a professional license. You can use theLicensed Occupations Tool from CareerOneStopto learn about the requirements in the state in which you plan to work. What Soft Skills Do You Need? You will acquire the hard skills that allow you to do your job through your formal training, but lab technicians also need certainsoftskillsor personal qualities. They are Physical Strength and Stamina You must be able to lift and turn patients who have disabilities that limit their movement.Listening Skills The ability to understand laboratory technologists instructions and patients concerns is essent ial.Reading Comprehension Lab technicians must be able to read and understand instructions.Critical Thinking You must be able to compare the benefits of different solutions to problems before choosing the best one.

4 ways to push through holiday withdrawal

4 ways to push through holiday withdrawal4 ways to push through holiday withdrawalAfter holidays like Christmas, Kwanzaa, Hanukkah and New Years, you totally have permission to feel a little sluggish when getting back to work.Late nights at seasonal gatherings followed by early mornings filled with your favorite treats can really wear you out, but also have a way of making you wish times like these were year-round.Heres how to get through the holiday withdrawal during your first few days back in the office.Take the breaks you need at workIn other words, dont do what I did on my first day back in the office this morning. Instead of slogging it out without getting up to take a break, be aya to get up for a change of pace your brain will thank you.Be sure to eat on time, hydrate, and keep your blood flowing properly with brisk walks to break things up a bit during the workday.Start planning something to look forward to - like your next vacationTheres nothing like having something supe r-fun coming up in the new year. So why wait?Start organizing for that trip youve been wanting to take for months (or even years) now. Get the ball rolling by meeting with a travel agent to talk about options in person, and surfing the web for ideas in your free time. Request time off.Once you get back from your trip, keep the good vacation vibes going strong by being your vacation self in the office.Keep up with seeing friends and family mora often in the new yearWhat did seeing your loved ones do for you? If you felt more centered and reminded of who you are and where you come from, you should seek more of this feeling in the new year - especially if you have big changes coming up at work.To be a good friend, you have to make the time for your peers - heres how to do it when youre constantly slammed with things to do.How did seeing your family members make you feel? Re-energized for the new year? Go seek out more of that feeling by meeting with those you love. It can life both y our spirit and your mood.Take down those decorationsI mean this in the least grinch-like way possible, but putting away your holiday items could really help ease the transition back into the grind.Of course, everyone goes at their own pace when it comes to stuff like this, but the last thing you need is a reminder of all the holiday fun youre not having anymoreuntil the next occasion comes around, that is.Once you put the boxes away, you can put new things out that remind you of great times youve had at different points of the year.

We are more motivated to work when the payoff comes sooner

We are more motivated to work when the payoff comes soonerWe are more motivated to work when the payoff comes soonerSome managers think they need to dangle the carrot of a nachschlag after you hit a metric to get employees to work harder. But a new study published in the Journal of Personality and Social Psychology found this method to be counterintuitive. Turns out, we work harder and better when we get an immediate payoff for a project. In fact, were more likely to enjoy doing it when we already have an immediate payoff guaranteed.Immediate rewards increase motivationGetting rewarded before the end of the project will actually increase your motivation to complete it, Cornell researchers found in five behavioral experiments. They found that when employees were offered a pay incentive immediately, their focus, engagement, and job satisfaction in an activity got boosted.In one experiment, participants were told they would get a bonus immediately after they finished a task, while other participants were told they would get that bonus in a month.Being told that the money would come later was not as satisfying as knowing the money was going to be there soon. The immediate bonus increased engagement long after the project was done. Participants who got it said they were more interested in doing the activity. They even became more likely to keep doing the activity after the reward was removed. The immediate bonus led to about a 20% increase in the likelihood of participants sticking with the task.The idea that immediate rewards could increase intrinsic motivation sounds counterintuitive, as people often think about rewards as undermining interest in a task, Kaitlin Woolley, one of the studys authors, said. But for activities like work, where people are already getting paid, immediate rewards can actually increase intrinsic motivation, compared with delayed or no rewards.Why is the quick payoff more motivating? The researchers suggest that its because the guarantee of money helps you focus. Once you have the financials squared away, you can take pleasure in the activity for the sake of doing it, not just because you need to get it done to get paid. It becomes similar to the pleasure of a hobby If you have a hobby say you like to knit or quilt the process itself is enjoyable, its intrinsically motivated. Youre doing it just for the sake of doing it, rather than for the outcome, Woolley said.If you want your employees to stay motivated at work, try offering frequent smaller bonuses for their work. That may be more rewarding for employees in the long-run than one large end-of-year bonus.

Things You Wont Like About Creative Resume Ideas and Things You Will

Things You Wont Like About Creative Resume Ideas and Things You Will Another creative resume idea is to construct your resume website by means of a timeline. All the resume ideas have example screenshots and links to online resume templates that you are able to commence customizing immediately Together with describing your professional background and degree of expertise, your resume is the ideal location to highlight your abilities. Your resume or CV may be among the most important projects you ever design. Always continue being honest, and dont forget that most companies are expected to perform background checks and contact references. Should you need some suggestions on how to craft the ideal healthcare resume for your distinct field, take a look at our samples and the accompanying writing guides. If you plan on submitting your resume to company sites, theyll likely have a muster form youve got to finish. Choose from multiple resume template options and discover the best op tion to help you make your polished, professional resume. There are a lot of free creative resume templates you are able to use, enabling you to focus your energy on everything else you have to do. Youre going to require a resume You will be able to showcase all of the intriguing places youve traveled to. If you believe an internet or video resume can help you stick out from the competition, go for itjust make sure that you have a paper version handy. What Everybody Dislikes About Creative Resume Ideas and Why A persons skill set is comprised of an assortment of personal skills that theyve acquired through education and employment. Lets say you wish to quit your job and begin your own company. You will also find five tips about how to create a unique resume. Discover all you have to know about selecting the best people to give decent job references for you. If you need assistance writing your resume, its going to be our pleasure to aid you.Our resume builder is the quickest approach to create a resume that can help you get your fantasy job. Taking the opportunity to work on your resume is critical. Understanding how to tailor your resume will obviously provide you an advantage. If for no other reason, acquiring the resume will make it possible for you to easily finish all the on-line profiles teams require prospects to finish. If youre attempting to obtain work in accounting or finance you require averystrong resume. Accounting and finance managers may wish to see your technical understanding. You will need to not just catch the hiring managers eyeyou must make sure they look over your gutachten and say Whew The hiring manager is going to be impressed with your capacity to market yourself. Its also advisable to tailor your resume to demonstrate the way your work experience specifically meets the requirements of the job which youre applying for. You also have to speak about past experience. In spite of no experience, you still ought to show expe rience. You dont require experience to get achievements. Employers wish to realize that you have what it requires to be successful at work. Resume paper isnt needed. Job seekers deserve to locate decent content quickly. Infographic-style resumes have gotten popular, and they are sometimes effective when done well. Proceed to the web site of the business you desire to be a portion of. You dont need to supply any personal or private info on your resume. After you have several very good references in mind, preparing a reference page is quite straightforward. For more ideas about how to strengthen your program, take a look at our education and teaching resumes.

Deloitte Consulting + PowerToFly An Exclusive Evening With Women Leaders

Deloitte Consulting + PowerToFly An Exclusive Evening With Women Leaders Kick your weekend off right with this exclusive event for women in tech, presented by Deloitte Consulting and PowerToFly. This invite-only event at the iconic 30 Rock will feature a panel discussion with the women leaders of Deloitte Consulting as well as a mglichkeit to network with your fellow women in tech over food and drinks.The event will be held on Friday, July 20th from 430pm to 730pm at Deloittes NYC HQ, located at 30 Rockefeller Plaza, New York, NY 10111.This event is intended for senior solutions specialists, solutions managers and solutions engineers with at least four years of experience.Also, Deloitte is hiring Deloitte is committed to recruiting, developing, and promoting a diverse workforce while providing unique opportunities across our businesses. Deloitte has been recognized by Working Mothers as one of the 100 best companies for multicultural women. Their benefits include up to 16 weeks of Pa id Family Leave, pension plans, and gym & health subsidies.Follow Deloitte on PowerToFly for updates about open roles and dont forget to create your free profile.About our Events All RSVPd attendees are welcome, regardless of race, color, religion, national origin, gender identity, pregnancy, physical or mental disability, or age. If you require accommodation to fully participate in this event, please email hipowertofly.com, and we will contact you to discuss your specific needs.Unfortunately, PowerToFly and the company it is holding an event on behalf of cannot admit outside recruiters to this particular event. Please email hipowertofly.com if you have any questions about this policy. Aki Merced

10 Books That Can Help You Successfully Land a Job

10 Books That Can Help You Successfully Land a Job10 Books That Can Help You Successfully Land a JobIt has never been easier to access information or advice. In mere seconds, you can download apodcastto learn more about whats happening in the world,or run a quick Google search to find answers to your most pressing questions. But when it comes to your job search, books- those time-tested sources of guidanceand inspiration- maystill be one of the best ways to get motivated, glean information, and land a job.With topics like how to stand out in a job search, how to get motivated, and how to find your true vocational calling, theres a book out there for all types of job seekers.Below, we put together a short list of books that mayhelp you successfully land a jobFinding Your PathDesigning Your Life by Bill Burnett and Dave EvansA number oneNew York Timesbestseller, Designing Your Life shares the method of entwurf thinking and how it can help us design a life we can thrive in, at any stage of life. Using the same design thinking responsible for innovative products, technology, and spaces, Designing Your Life shares with readers the steps towards designing a life and a career that is fulfilling, creative, productive, and spontaneous.What Color Is Your Parachute? by Richard N. BollesIf job seekers were only going to read one book to help them find their dream job, What Color Is Your Parachute? has been deemed that book. The book coverseverything from how to create a compelling cover letter and how to interview, to improving your networking skills and finding your true professional calling. With more than 101000000 copies sold around the world, What Color Is Your Parachute? is arguably the most popular job search book on the planetand is revised and updated each year. How to Find Fulfilling Work by Roman KrznaricThis bookdeems itself appropriate for those looking for a job big enough for their spirit. If youre looking for beyond just a 9-to-5 job that will pay the bills , Krznarics words may be just what youre looking for. The author supports the idea that ones work should be fulfilling and driven by a purpose so strong that youremotivated to get out of bed in the morning on its behalf.MotivationOutliers by Malcolm GladwellIn this number onebest-selling novel, Gladwell gives readers an inside look into the lives of outliers, such as Bill Gates, the Beatles, and Mozart, to answer the question, What makes high-achievers different? Gladwell challenges our societal belief that the successful man arises simply from talent, and instead answers this question by looking into how ones culture, family, childhood experiences, circumstance, and a little luck all account for ones success.Standing OutGuerrilla Marketing for Job Hunters by Jay Conrad Levinson and David E. PerryNow in its third edition, this bible of all job search guides covers all the essentials, from resumes to networking. In addition to cover letters, interview skills, and job searching tips f or the digital age, this tell-all gem reveals secrets for creating a stand-out personal brand that will set job seekers apart from the competition.How to Win Friends Influence People by Dale CarnegieThis classic book by pioneer of the self-improvement genre Dale Carnegie, has helped thousands of now-famous people climb the ladder of success over the last 60 years. With over 15 million copies sold, How to Win Friends Influence People is now in its updated versionand offers readers insight into how to handle people, how to get people to like you, and how to change people and avoid resentment.The Job SearchThe 2-Hour Job Search by Steve DaltonDoes the phrase, work smarter, not harder, resonate with you? If so, look no further than The 2-Hour Job Search by Steve Dalton. Dalton outlines a tech-savvy job search process that will guarantee a first interview within two hours or less. Using LinkedIn, Google, and other networking sites, Dalton helps job seekers create a targeted and curated list of employers and how to contact them and set up an interview.New GraduatesGetting from College to Career by Lindsey PollakCorporate consultant, speaker, and global expert on millennial generation career issues, Lindsey Pollak has written a definitive guide for recent college graduates on preparing for a major job search. Guiding graduates through the process of preparing for a job search, Pollak offers insight into how to email like a professional, how to succeed in an internship, how to over prepare for an interview, and other essential tips to make job hunting as painless as possible.Life After College The Complete Guide to Getting What You Want by Jenny BlakeAn essential piece of every twenty-somethings library, Life After College is, according to Amazon, the equivalent of Twitter meeting What Color Is Your Parachute?Jenny Blake, awell-known life coach and blogger, shares her best insight, inspiration, and tips for succeeding in all areas of life, including friends, relatio nships, money, work, health, personal growth, the home, and more. No twenty-something will want to navigate life after college without this all-encompassing guide to handling the sometimes all-too-shocking reality of life beyond university.PivotingPivot by Jenny BlakePivoting, a common practice for Silicon Valley startups and tech companies, is making its way to the mainstream professional world thanks to former Google career development and training specialist turned author Jenny Blake. Rather than take such a big leap that you overlook your existing skillset, Blake shows readers how making small steps can lead to big changes in ones business, role, and career.Start Your Job Search

Study suggests you might want to be less passionate about your job

Study suggests you might want to be less passionate about your jobStudy suggests you might want to be less passionate about your jobFind something you love to do and youll never have to work a day in your life. This quote is often erroneously attributed to the Chinese politician and philosopher, known as Confucius, though its true author is leid actually known. It first appeared in print in an edition of the Princeton Alumni Weekly back in 1982, that cited a prof of Philosophy namedArthur Szathmary. However, Szathmary himself attributed the maxim to a yet to be identified old-timer.The same reason this quotehas become so popular in the last four decades or so energizes the doubt that sees many historians hesitant to name Confucius the wordsmith that first employed it. The kind of anxiety that comes with job satisfaction is anachronistic to the labor ecosystem of ancient China. In todays market, wherein pressures to land the right career occupies our psyche as early as our freshman ye ar of High School, many rely on a feeling of fulfillmentto be their career compass.Follow Ladders on FlipboardFollow Ladders magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and moreAllowing the thing that pays your bills to be synonymous with your self-worth, is a mistake for several reasons writer, Ellen Rupel Shell, has published many mediations on the wrong-minded philosophy. Measuring internal happiness via external achievements will see your emotional well-being be at mercy of perpetually shifting goal posts.Dont be married to the job, be engrossed in the work, Shell advised.A new study also supports the ramifications of not taking this advice to heart. The new report,Understanding Contemporary Forms of Exploitation Attributions of Passion Serve to Legitimize the Poor Treatment of Workers,is set to be published in the Journal of Personality and SocialPsychology and is helmed by senior author, Professor Aaron Kay alongside, Professor Troy Campbell of the University of Oregon, Professor Steven Shepherd of Oklahoma State University, and Fuqua Ph.D student Jay Kim, who is also the studys lead author.The team of researchers analyzed eight studies, comprised of more than 2,400 participants, to posit the same consistent correlation Employers perceive it as more acceptable to make workers that are passionate about their job do extra, unpaid, and more demeaning work compared to workers that did not express this same passion. Its great to love your work, Kay wrote, but there can be costs when we think of the workplace as somewhere workers get to pursue their passions.The findings suggest it all comes down to association and assumptions. The eight studies outed two factors that saw passionate workers become the victim of exploitation The employer figured the extra work was itself a reward, and or the employer assumed the exploited employee was probably going to take on the extra work whether or not it was specifically assigne d.The same thought process, that might give an employer less pause about over-working an employee that seems to enjoy their job, is the same that fathers an association to exploitation and passion. In one study, participants consistently determined that overworked employees simply loved their work, even if they were not informed of said employees passion level.Of course, employee satisfaction is important to productivity, and overall wellness, the authors simply caution young professionals against letting their passion rechnerwolke employee expectation.There is excellent evidence that passionate workers benefit in many ways. Its simply a warning that we should not let the current cultural emphasis on finding passion in our work be co-opted by the human tendency to legitimize or ignore exploitation, Kim, the lead author explained.You might also enjoyNew neuroscience reveals 4 rituals that will make you happyStrangers know your social class in the first seven words you say, study find s10 lessons from Benjamin Franklins daily schedule that will double your productivityThe worst mistakes you can make in an interview, according to 12 CEOs10 habits of mentally strong people

7 Resume Tips from 7 Resume Professionals

7 Resume Tips from 7 Resume Professionals7 Resume Tips from 7 CPRWs7 Resume Tips from 7 Resume ProfessionalsRight across the hall from my department, there are seven full-time customer support specialists who are all CPRWs (certified professional resume writers). Maybe youve even contacted them. They talk to hundreds of our job seeking customers every day, offering account help, job search advice, resume and cover letter assistance, interview tips, and whatever else a job seeker might need (except a paycheck sorry).I sat in ontheir recent team meeting, andasked what tips they give out the most. It was pretty amazing how quickly the answers came flying out. Heres a list of their top tips7 Tips from 7 CPRWsA resume isnt supposed to be a history of your old jobs. Its supposed to be a marketing document to promote you as the best candidate for the job you want. Keep your resume short and sweetif its not relevant to the job you want, leave it out.If you have experience in the field youre applying for, dont use an Objective use a Summary of Qualifications.Spell checkers. Use them, but dont trust them. Always have someone else proofread your resume and cover letter. Bullet lists are easier to read than paragraphs.Dont use the words I, me, or my in your resume. In your Experience section, start each bullet point with a verbuse present tense for a job youre still working in, and past tense for past jobs.